Privacy policy

This Privacy Policy explains how the Society for Abandoned Animals (“SAA”, “we”, “us”), Registered Charity Number 245426, collects, uses and protects your personal information.

Who we are

We’re a registered charity based in Manchester, rescuing and rehoming cats and rabbits. If you have any questions about this policy or how we handle your data, contact us at office@saarescue.co.uk.

What information we collect

Depending on how you interact with us, we may collect:

• Your name, address, email and phone number
• Details you give us when adopting, fostering or boarding an animal with us
• Payment and donation information
• Correspondence you send us, such as enquiries or feedback
• Information collected automatically when you visit our website, such as through cookies

How we use your information

We use your information to:

• Process adoption, fostering and boarding applications
• Respond to enquiries and provide the services you’ve asked for
• Process donations and, where applicable, claim Gift Aid
• Send you updates about SAA if you’ve asked to receive them
• Meet our legal and regulatory obligations, including safeguarding and financial record-keeping

Our legal basis for using your information

We rely on one or more of the following, depending on the situation: your consent, the need to fulfil a contract or service you’ve requested (such as an adoption), a legal obligation, or our legitimate interests in running the charity effectively, such as keeping accurate records and preventing fraud.

Who we share your information with

We don’t sell or exchange your information with other organisations for their own marketing purposes. We may share information with trusted third parties where necessary, such as payment processors, our vets, or where we’re required to by law.

How long we keep your information

We keep personal information only for as long as necessary to fulfil the purpose it was collected for, or to meet our legal obligations, whichever is longer.

Your rights

Under UK data protection law, you have the right to access the information we hold about you, ask us to correct or delete it, object to or restrict how we use it, and withdraw consent at any time where we rely on it. To exercise any of these rights, contact us at office@saarescue.co.uk.

Cookies

Our website uses cookies to help it function properly and to understand how visitors use the site. You can control cookies through your browser settings.

Complaints

If you’re unhappy with how we’ve handled your information, you can contact us directly, or raise a concern with the Information Commissioner’s Office (ico.org.uk).

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.